Aliya Kabahuma

komt u ter hulp

Research /Communication Intern at the Centre for African Justice, Peace and Human Rights in Den Haag

November 2018 to June 2019

Key Responsibilities

Re-kindle the spirit of excellence in the minds of women through motivation, coaching, information, education and training.

Conducted training to Create awareness,

Organize campaigns and educate people on matters pertaining to justice, peace and human rights.

Support advocacy campaign, and fundraising activities.

Generate content for social media channels for example face-book and Instagram.

Participate in research on key organizations for partnership and other policies.

Supported the women empowerment team leader to develop relationships with journalists, organizations and high education institution.

Updated and kept project database.

Mobilized participants for workshops and training.

Service Help Desk at USAID-SUSTAINABLE OUTCOMES FOR CHILDREN YOUTH AND CARE GIVERS-CRS in Western Uganda

August 2016 to August 2018

Answered to requests for technical assistance in person, on phone, email and social media platforms

Identified and solved technical hardware and software problems

Investigated inquiries using obtainable data resources

Guided workers on suitable accomplishments

Tracked and implemented regular help desk measures

Managed help desk software

Performed any other duties as assigned by the administrator

IT help Desk Assistant USAID-SCHOOL HEALTH AND READING PROGRAM -RTI in Western Uganda
January 2014 to July 2016

Monitored and followed up on clients and users to ensure thorough resolution of issues

Forwarded complex issues to the administrator and followed to ensure they were solved

Recorded all help desk communications and filled them for easy retrieval

Recognized conditions demanding crucial devotion

Solved technical difficulties with WAN and LAN

Organized and presented activity reports

Updated the administration on periodic complications

Performed any other duties as assigned by the supervisor

IT service help desk and administrative Assistant at World education bantwana Western Uganda
January 2011 to December 2013

Researched current system information, changes and updates

Assisted with updating training manuals for new and revised software and hardware

Strengthened the capacity of computer users routinely.

Kept all computers clean and made sure they have updated programs

Answered customer queries and ensured follow up and record keeping.

Conducted any other administrative duties as assigned by the supervisor

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